Request Access/Access issues

Request access to or having issues accessing the Partner Portal

Note: If you are seeking access to the CDPP Referrals Gateway to submit briefs of evidence to the CDPP, the Referrals Gateway is a separate system to the Partner Agency Portal. You will need to request access via the Referrals Gateway website.

Full name *

Email address *

What assistance do you require?

I require a new account to access the Partner Agency Portal

I previously had an account at a different agency

I forgot my password (Password reset)

I lost or changed my TFA/MFA device (TFA/MFA Reset)

Other (Comment below)

At which agency did you previous have an account?

Note: In most cases you can reset your own password but if you’re still having issues, please submit this form.

Other